Standard Website Privacy Policy
Purpose
This policy aims to inform you about how we collect, use, and protect all data and information you provide us. Your satisfaction, security, and privacy are our priority, and we ensure that your privacy is protected. All the information you provide will be handled according to this policy, explaining how we collect, use, and under certain conditions, share your personal information, as well as how you can exercise your right to data protection.
Information We Collect
We collect information about you to understand your preferences and needs, allowing us to provide better service. The information you provide as a User will be kept strictly confidential and private. All collected data will be used in accordance with this privacy policy, and you will be informed of its usage. We will only retain your information for as long as required by law and for the purposes for which it was collected.
Data such as the pages you visit and your preferences may be used to enhance your user experience and improve our services.
Your data will not be shared with third parties or used for purposes other than those stated in this policy.
We are not responsible for errors due to negligence when using our platforms and will not cover losses caused by: input errors, misuse of the service, negligence in handling or leaving a computer unattended, or other security failures that are the User’s responsibility.
When you use any of our services or visit our website, you provide us with personal information. Additionally, you may include information about third parties. This allows us to provide our services more efficiently and ultimately offer you better customer service. If you choose not to provide the requested information, we may not be able to offer our services, or certain features may not function properly.
Information We Receive About You from Third Parties
Other companies we do business with may send us additional personal information (e.g., names, shipping addresses, email addresses, and other usage data) when we have news or product offers that may be of interest to you. This allows us to update, expand, and analyze our records and identify new customers.
Social Media
We engage with customers on various social media platforms such as Facebook, Twitter, Pinterest, and Instagram. If you communicate with us through these platforms, we may contact you via direct message. These communications are governed by this policy as well as the respective social media platform’s policy.
Purpose
We will use your personal data for managing requested and/or contracted products and services, including data processing, correspondence delivery, and providing products and/or services related to the use of our website, which may be carried out through third parties.
Cookies
Cookies are small text files that request permission to be placed on your computer’s hard drive. Once accepted, this file helps analyze web traffic or lets you know when you visit a particular website. This makes your browsing experience more personalized, as our applications adapt to your preferences.
They can be used to recognize your IP address, saving time when accessing and using our sites, and optimizing your user experience. You can configure your browser to reject cookies, but this may restrict the use of our platforms and limit your overall experience.
Cookies do not contain or affect personal or private data and do not pose a virus risk. They help us analyze which subpages you visit, how much time you spend on them, and allow us to improve our content. The data collected is used for internal statistics and is removed once it fulfills its purpose.
In summary, cookies help make our website more efficient by showing you relevant content. They do not grant us access to your computer or personal information, only the data you choose to share. You have the option to accept or reject the use of cookies to enhance your experience.
How We Share Your Information
Online Advertising: We track your information across different devices used to access our website. Our contracted service providers collect information about your visits and interactions with our website. This data is used to personalize advertisements, which may appear on other websites that do not belong to us. Our service providers keep this data anonymous and do not share personal information with third parties, except when necessary for service provision.
Sharing with Related Entities and Business Partners: We share and combine your information with our brands for security purposes. We also share your information with our parent company or other related companies as necessary for specific business operations. The legal basis for this processing is our legitimate interest in ensuring the security and efficient operation of our services.
We may also exchange information with fraud prevention companies for fraud protection. If we sell our business or a portion of it, we may transfer our databases containing your personal information. If this occurs, users will be notified at least 15 days before the management change, in compliance with Law 172-13 on personal data protection.
Apart from what is stated in this Privacy Policy, we will not sell or disclose your data to third parties without first obtaining your prior consent, unless necessary for the purposes outlined in this policy or if required by law. Our websites may contain third-party advertisements and links to other sites.
To Comply with Legal Obligations and Protect Our Rights: We use your information to prevent fraud or abuse of our services, to protect both your rights and ours, and to comply with legal obligations. We may be required to share personal information in response to regulations, court orders, or subpoenas. Additionally, we may share information when we believe it is necessary to comply with the law, respond to government requests, or protect the rights, property, and safety of our customers.
How Long Do We Retain Your Information?
You may choose to:
-Stop receiving marketing or promotional emails, direct mail, and phone communications.
-Request the removal of content or personal information. In some cases, we may not be able to delete your content or personal information, in which case we will notify you and explain the reasons.
Please note: even if we anonymize or make your content or information no longer visible, this does not guarantee complete removal from the internet, as third parties may retain copies.
Information Security
We take your personal information seriously and implement measures to protect it against loss, misuse, alteration, and unauthorized access. We use encryption technology when receiving and transferring your payment information on our websites.
Updates to the Privacy Policy
This policy may be modified at any time. Updates will always be published on this page and made available to you. We will notify you of any changes by posting a notice on our website or through other means, giving you the opportunity to review the changes before they take effect. Please check this policy periodically.
Location Information
Our website may collect certain data, such as your browser type, mobile device type, or specific location. To allow any application to identify your location, you must enable this feature in your device settings (e.g., Wi-Fi, GPS signals, cell tower locations, or other technologies). We do not control your device settings.
Data Processing and Transfer
You authorize us to process your personal data, including data from publicly accessible sources or obtained from third parties, for business development purposes, such as market research.
For these purposes, you authorize us to assign, transfer, or communicate your personal data to such companies and among them for the same purposes stated above.
We will retain your personal information for the period necessary to fulfill the purposes described in this policy unless you revoke your authorization.
Procedure for Exercising Data Protection Rights
As the owner of your personal data, you may request information about the data we retain, how it is processed, and request updates, rectifications, or deletion by emailing dcastillo@thebossagencyrd.com.
Data deletion requests and authorization revocations will not proceed if there is a legal, contractual, or commercial obligation to retain the data.
Security Measures
We will adopt technical, human, and administrative measures necessary to ensure the security of data records, preventing alteration, loss, unauthorized consultation, use, or fraudulent access. These measures will meet the minimum legal requirements and will be periodically evaluated for effectiveness.